According to a mystery shopping survey conducted by the MAS last year, nearly a third of customers looking for financial advice and products were steered to unsuitable investments. About 50% of the mystery shoppers were not quizzed about their risk tolerance or financial objectives, and 40% were not asked for their investment experience. Mr Lee Chuan Teck, MAS assistant managing director for capital markets, told the SMU Financial Advice Symposium on Friday that these two findings were ‘particularly disturbing'.
VISION
To be a leading international institute for applied financial and economic research.
MISSION
To conduct applied financial research that is driven by industry and societal needs.
SUBSCRIBE TO THE SKBI MAILING LIST*
Get updates on SKBI news and forthcoming events.
*Please note that upon providing your consent to receive marketing communications from SMU SKBI, you may withdraw your consent, at any point in time, by sending your request to skbi_enquiries [at] smu.edu.sg (subject: Withdrawal%20consent%20to%20receive%20marketing%20communications%20from%20SMU) (skbi_enquiries[at]smu[dot]edu[dot]sg). Upon receipt of your withdrawal request, you will cease receiving any marketing communications from SMU SKBI, within 30 (thirty) days of such a request.